Shipping policy
Below is a summary of the shipping options we offer. All goods are shipped from our UK warehouse in Oxfordshire, and we deliver worldwide.
Accurate shipping rates will be displayed in your shopping cart based on the items you’ve selected, as delivery options may vary depending on the size and finish of your product.
Free UK* Delivery
Delivered Monday-Saturday (excluding bank or public holidays).
May require a signature.
*Unfortunately, Free Delivery is not available to Northern Ireland, UK Highlands and UK Islands.
Priority UK Delivery
From £4.00
Delivered several days quicker than free delivery.
Delivered Monday-Saturday (excluding bank or public holidays.)
May require a signature.
Next Day UK* Delivery
From £5.00
Delivered next working day (excluding Saturday's.) Available only on a selection of products.
Orders placed by 12pm Monday-Thursday will be delivered the next day.
Orders placed by 12pm on a Friday will be delivered on Monday.
The Next Day service is always a tracked service and therefore may require a signature.
*Unfortunately, Next Day delivery is not available to Northern Ireland, UK Highlands and UK Islands.
Overseas Dispatch and Delivery Information
Orders being delivered overseas will take longer. Please refer to the dispatch times shown on the product page under Product Specifications. Each delivery option available to you will have a delivery time shown in the cart for your destination; this is the time it will take for your order to be delivered after dispatch.
Overseas Priority Tracked & Signed Delivery
Usually sent by Royal Mail in the UK and passed onto the local postal service in the relevant country. Due to product size limitations, this service is not available for all items. Please refer to the shopping cart to confirm the price, as this varies per country.
Overseas Economy Courier Delivery
Due to product size limitations, this service is not available for all items. Please refer to the shopping cart to confirm the price, as this varies per country.
Overseas Premium International Courier
Please refer to the shopping cart to confirm the price, as this varies per country.
EU Duties and Taxes - orders under 150euros
For orders under 150euros, European Union VAT is calculated and collected at checkout. This means your order will clear customs quickly without any unexpected fees upon delivery.
EU Duties and Taxes - orders over 150euros
For EU orders over 150euros, we ship using DDP (Delivered Duty Paid). We collect an import charges prepayment at checkout to cover VAT and duties due at the border. This means your order will clear customs quickly without any unexpected fees upon delivery.
Further delivery information
Important! Please check for Damage. Many items are shipped via Royal Mail, however some items, for example, larger wall maps, are shipped via courier. If your product does arrive by courier, please ensure you inspect goods for damage prior to signing for them. If the packaging or product is damaged please do not accept it from the courier or alternatively please sign for the item as damaged. Please contact us to let us know if any item, whether delivered by the Royal Mail or a courier, is damaged within 24 hours of taking delivery. If taking delivery on a Saturday, please note our offices are closed on Saturday and Sunday. In this instance, please either contact us here over the weekend or call us on Monday. Please note: to check the actual map for damage, you will need to remove it from the package. Unfortunately, occasionally damage occurs to the map when the packaging looks in good condition.